Returns & Exchanges

At Berravia, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. If your purchase isn't the perfect fit for your space, we are here to ensure a smooth and easy return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items back into their original shipping boxes, ensuring all protective padding is included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your package over any old labels.

• 4.
  Drop Off and Track

  Drop your package off at any authorized carrier location and keep your tracking receipt; your refund will be processed once our warehouse inspects the items.